Jim Hoelz

Jim Hoelz, MS, MBA, RN, CEN, FAEN
Managing Partner, Philips Blue Jay Consulting

 

As a registered nurse and specialist in emergency department operations for 30+ years, Jim brings a keen clinical perspective to ambulatory services and ED performance optimization. He has held director roles of ambulatory services, JCAHO survey preparation, and quality management. Jim helps hospitals develop and implement customized solutions in process improvement, interim leadership, patient experience and flow, resulting in improved patient length of stay, reduced walkout rates, and improved patient satisfaction. Jim was a co-founder of Blue Jay Consulting, which was acquired by Philips in October 2015. Prior to that, he served as senior consultant, project manager, and vice president with Cardinal Health Consulting and Services.

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William R. Welsh

William R. Welsh, MSN, MBA, RN
Principal, Philips Blue Jay Consulting

 

Bill is a dynamic and talented nurse leader with over 30 years of experience in emergency care and patient flow. In his most recent roles, facilitating performance improvement and in interim leadership positions, he has successfully developed client relationships and effectively mentored other nurse leaders to improve operations within their departments. Bill excels at assessing client operations in order to identify opportunities for improved patient flow and service.

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