Healthcare Management: Optimizing and Improving clinical performance | Philips

"Philips offered us a continuum of process improvements we could work with; with some very simple things that would take us a little bit longer to fully implement.”

Judy Canal
Director of Imaging Services, Radiology

Lowell General Hospital

The opportunity

Hospitals and healthcare systems must continually improve their clinical processes, reduce unnecessary costs, and increase system utilization. Philips' combined capabilities – in consulting, data analytics, clinical technology, and experience design – can help improve clinical metrics, facility design, and the overall patient experience.

The challenge

Philips takes a data-driven approach focused on improving value to the patient in order to effect transformation on a meaningful scale. This requires the insights and engagement of both clinical and management staff as well as their collaborative commitment to recommended change initiatives.

The solution

Aligned in the belief that transformation starts with a focus on improving quality and value to the patient, the team uses experience flow mapping and data analytics to discern workflow and process issues and to highlight opportunities for process improvement. They provide change recommendations and can support the implementation of program initiatives if required.

Learn more about how our consulting services can help you transform your patient care.

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