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eTrAC program

Telehealth program for the transition to ambulatory care

Learn more about how eTrAC can help your organization manage populations in post-acute settings, please call us at 1-866-554-4776

Increase patient engagement, reduce readmissions after discharge

The eTrAC ambulatory telehealth program enables clinicians and patients to stay closely connected during the transition to ambulatory care for chronic disease management. Patients receive a high level of care and minimize their chances of being readmitted to the hospital. In addition, the eTrAC program facilitates healthcare communication and fosters effective caregiver-patient relationships.

lifeline telehealth nurse

Program features and services


The eTrAC program combines clinical software for effective chronic care management with in-home monitoring devices. Clinicians can monitor patients’ health remotely, identify symptoms and intervene early.

Behavioral science foundation¹


Extensive research on patient lifestyle and communication habits; and input from behavioral scientists on patient motivations and health behaviors enable are built into the eTRAC program, enabling personalized subject-matter and effective, confidence-boosting self-care strategies.

Clinical support


The eTrAC program includes patient selection criteria definition; patient stratification tools, including surveys on medication compliance, nutrition and depression; and reporting for program administrators and physicians.

Patient education


Audiovisual patient education programs leverage video and tablet technology to increase health literacy for patient populations. The use of less technical language combined with an interactive approach helps improve patient knowledge, self-care abilities and confidence; which can lead to behavioral changes that make a difference in health and quality of life.

Technology-powered communication


Using two-way live video, clinicians can connect with and assess patients more accurately. This face-to-face interaction is designed to foster care plan compliance and help enhance diagnosis by providing immediate access to patient feedback. In addition, two-way video is designed to build patient self-care skill.



The eTrAC program includes comprehensive training and support resources, including online CEU courses; clinical staff education and training on telehealth devices, software and protocols; patient education; and a Telehealth Certification Program to credential your clinical staff.

Implementation services


Our multi-disciplinary team of clinical and technical professionals delivers a range of services for program design and resource planning.

Real-world results

Kansas community realizes improved out comes and reduced costs  

Pilot program design:

  • Kansas Medicaid Home and Community Based Services/Frail Elder (HCBS/FE) pilot study²
  • 2 year pre-post study.
  • 107 patients
  • Average age of 79
  • Most patients had multiple co-morbidities
Outcomes: Using the Philips eTrAC program to remotely monitor patients in their home, the following results were achieved²:

hospital results infographic

Enabling technologies



    To learn more about Philips enterprise telehealth programs, please call us at 1-866-554-4776 or click below.


    eCareCompanion patient app  

    To learn more about Philips enterprise telehealth programs, please call us at 1-866-554-4776 or click below.

Enterprise telehealth multi-disciplinary teams inforgraphic

Connected, patient-centered care 

Resources and disclaimers

  1. Debra Lieberman, Ph.D., Consultant, Evidence-Based Strategies for Improving Home Telehealth Educational Videos Users’ Health Behaviors,(2015)
  2. Ryan Spaulding, PhD , Medicaid HCBS/FE Home Telehealth Pilot, Center for Telemedicine & Telehealth University of Kansas Medical Center November 30, 2010

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