Portal Roles
Before we outline how to create and modify a user, it is important to understand that in the portal, a user can be assigned one or more authorizations, some of which may not be enabled for a country. In each country, the following authorizations are active:
Depending on the country, one or more of the following authorizations may be active or inactive:
Of above mentioned authorizations, a CPM can assign the following authorizations:
Creation of a User Account - As a CPM, you can create a user account following a couple of simple steps:
Create User - Navigate to an
As soon as you save the record to confirm the account assignment, the new user will receive an account activation email. Once they receive the email, they just click on the link “Login and create your password” to proceed.
Update of a User Account - As a CPM, you can update a user account by:
Update User Profile
Identify the account against which the user was created:
Deactivate and Hide User
Deactivate a user so they will no longer be the contact for a new case.
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You are about to visit a Philips global content page
You are about to visit the Philips USA website.